Why I Built LogicHive After 10 Years in ERP Consulting

The Problem I Kept Seeing

I started in ERP consulting in 2014, working on Business Central implementations for mid-market clients. Manufacturing firms, distributors, professional services companies. Standard stuff. The implementations themselves usually went fine. We'd configure the system, migrate the data, train the users. Then we'd hit UAT.

Every. Single. Time. UAT was chaos.

The client would pull together a spreadsheet. Someone would email it around. Testers would add their results in different colours, or not at all. Defects would be logged in email threads that splintered into ten separate conversations. Nobody knew what had been tested, what was broken, or whether we were actually ready for go-live.

I watched this happen on project after project. Different clients, different industries, different consultancies. The pattern was always the same.

The Go-Live That Changed Everything

In 2019, I was managing a Business Central rollout for a healthcare distribution company. Three warehouses, full inventory and order management, tight regulatory requirements. High-stakes project.

UAT went the usual way. Spreadsheets. Email chains. Confusion. But this time, we had a hard go-live date because the client's legacy system was being decommissioned. No option to delay.

We went live. Day one, the warehouse team couldn't process pick lists because a defect we thought we'd fixed hadn't actually been retested. Day two, order confirmations weren't generating PDFs because nobody had tested that specific combination of customer type and delivery method. Day three, finance discovered that inter-warehouse transfers weren't updating stock correctly, which meant their month-end reconciliation was impossible.

We spent two weeks in crisis mode. Consultants working sixteen-hour days. The client's operations team running parallel processes manually. Reputation damage that took months to repair.

The kicker? Every one of those issues was preventable. If we'd had proper UAT management, proper defect tracking, proper evidence capture, none of it would have happened.

Why Existing Tools Didn't Help

After that project, I started looking for tools. Surely someone had solved this problem already?

The options were:

None of them were built for the actual problem: managing UAT for ERP implementations, where the testers are business users (not QA professionals), the consultancy is managing multiple clients, and the goal is go-live sign-off (not continuous integration).

What I Wished Existed

After running UAT on probably thirty ERP projects, I knew exactly what I needed:

• Purpose-built for ERP implementations, not generic software testing
• Simple enough that business users could execute tests without training
• Multi-tenant so consultancies could manage multiple clients from one platform
• Public pricing with no sales calls (because I didn't have time for demos when go-live was two weeks away)
• Flat-rate pricing so I could predict costs without seat-count gymnastics
• Evidence capture built-in so clients could prove what was tested
• Client-facing dashboards so I didn't spend half my day answering "what's the status?" emails

That tool didn't exist. So in 2023, I started building it.

Building LogicHive

I didn't set out to build a company. I set out to build the tool I wished I'd had on that 2019 healthcare project.

The first version was rough. Test case libraries, defect tracking, basic dashboards. I used it on a Business Central project I was managing in late 2023. It worked. The client could see their progress in real time. Defects didn't get lost. We went live on schedule with zero post-go-live surprises.

I showed it to a few other consultants I knew. They had the same reaction: "Where was this five years ago?" By mid-2024, we had paying customers. Consultancies running Business Central, NetSuite, SAP implementations. MSPs managing UAT for multiple clients. All of them were using LogicHive because the alternatives were either too complex or too basic.

We've kept the founding principles intact:

• Public pricing, no sales calls
• Flat bundled plans so you don't pay per seat
• Built for consultancies and MSPs, not enterprises
• Simple enough that business users don't need training
• Multi-tenant so you can manage all your clients from one place

What LogicHive Is (and Isn't)

LogicHive is not trying to be the next TestRail or Jira. It's not competing on features or integrations or AI-powered automation.

LogicHive is purpose-built for one thing: managing UAT for ERP implementations and rollouts. It does that job well because it was designed by someone who spent a decade doing that job manually.

If you're a software QA team running automated Selenium tests, LogicHive isn't for you. If you're an ERP consultant trying to get a client's finance team through UAT before go-live, LogicHive was built for you.

The Mission

I built LogicHive because I was tired of watching preventable go-live disasters happen. Tired of seeing consultants work sixteen-hour days fixing issues that should have been caught in UAT. Tired of clients losing confidence in their ERP because the testing phase was chaos.

The mission is simple: make ERP UAT manageable.

Not revolutionary. Not disruptive. Just reliable, professional UAT management for consultancies who don't have time to fight with spreadsheets or sit through enterprise sales demos.

That's why I built it. That's why it exists.